Participe connosco, deixando os seus comentários sobre o Sercotel GranHotel Luna de Granada e a sua localização, instalações e serviços. Desta forma ajudar-nos-á a melhorar a sua próxima visita ao Sercotel.
O Sercotel Luna de Granada é a melhor opção para viagens de negócio e lazer em Granada. Faça a sua reserva ao melhor preço no sítio oficial do hotel.
Very minor negatives; the bath rooms in family rooms do not have enough hooks for a towels and the decor is a bit dark.
Little swimming pool, need to buy a swimming cap.
The air conditioner should be better and workable since the room is a little hot I have to change another room.
The service person should be more careful. I was about to take a shower when the service person knocked at my door only to give the service guidance which was already available in my room, I have to put on my clothes to open the door. It is totally not necessary.
Some rooms just face to the high way, too noisy.
I would stay at a sercotel again and I was looking at other locations on the drive back from the airport, that is how good is was!
We took up the offer of a spa massage with chocolates and cava. Although This was enjoyed by both my husband and myself. I would however like to say that when we went to have our chocolates and cava it would have enjoyed a lot more by maybe offering a nice chill out area to do this. It was almost like we we're put into a corridor. This was the only disappointment. Hopefully next year we will go again to granada but this time bring friends so hopefully the Spa area will improve. Staff again very friendly and extremely helpful.
The room was great, the playground for the children was very good.
Best thing about this hotel was the cleanliness of the room (we stayed at the fifth floor, can vouch for that floor at least), we usually carry anti-bacterial wipes and give a wipe to bathroom, bedside etc but we did not feel the need for this room. Hotel is good value as we booked online from the sercotel website and they gave 5% off for registering to the newsletter. We did not pre-book dinners or breakfast, but after seeing that they are of good quality and amazing value for 10 euros for breakfast and 15 for buffet dinner, we decided to eat at the hotel. Staff was friendly, polite and hardworking. If traveling by car, this hotel is really good as its located by the exit off the highway with own parking (15 Euros a day- expensive we thought but this is reasonable by Granada standards we learned later on). It is an absolute nightmare to drive around Granada, there are lot of one-way narrow roads and to add to injury they are camera monitored by the police,as some of them are for pre-authorized vehicles only (you give your reg to hotels and they add you to police database) and a wrong turn may result in fine. Location of the hotel is walkable distance to town center (15-20 minutes with some window shopping) and a taxi costs around 5- 5.50 Euros. We didnt use the swimming pools (indoor pool converted to an outside pool, so there were two pools) or the gym, but both looked in reasonable fashion. Bed was comfortable, bathroom was of good size, despite looking over to the highway it was quiet. This was our first time at a Sercotel chain hotel, but we will add this brand to our preferred hotels for future stays, thanks to good experience at Luna de Granada
An amazing place to stay. Staff were very friendly and more important extremely helpful. We booked the meal, menu gustacion for 28€ per person and the food was fantastic. A good way to try something new. All of the courses were so tasty. I would recommend people to do this. I checked other hotels in and around the area and none if them were in comparison. There were two special members of staff who I would like to thank not only for their politeness but for making our stay so pleasant, Damian who worked on the reception and Alvaro who worked in the restaurant. Thanks guys you both are an inspiration.
w had a lovely stay at this hotel. the room was very spacious, we hade a sitting room and an adjoining bedroom for the four of us. Tea and coffee were on hand and their were plenty of bath towels. The hotel swimming pool was great and they even provided spare swimming hats. Buffet breakfast was great too. This was a really excellent 4 star hotel and the staff were great. Wonderful lift with a view of a lovely waterfall. Desk staff were friendly and extremely helpful. there is a shop across the street so that helped too. I would also add, the hotel food was not as expecnsive as we had had before and it was noce!
Good price-quality. Nice room, with tea facilities. Rain shower and unique bathroom.
New equipments, clean rooms, nice receiption, reasonable price.
The price was excellent, the staff were exteremly helpful. This hotel has all the facilities you could hope for. The breakfast is one of the best I've had in a large hotel so give yourself time to enjoy it.We had a family room which was very large and met our needs perfectly.
All staff were fantastic