To make you as comfortable as possible during your trip to Bilbao, we offer you the best services during your stay at Sercotel Ayala. And you won't have to worry if you need to be connected because we have free Wifi service in our 4-star hotel in Bilbao. We give you the best option if you have decided to come to Bilbao for work reasons, the Sercotel Ayala has a business corner so you can work from the hotel. You will enjoy a pleasant stay thanks to our services. Contact us if you need more information about all the services we offer. In addition, at Sercotel Ayala we offer you the possibility to enjoy your holidays and share your best moments with your pet.See Terms and Conditions
Pets are allowed on request with a maximum weight of 15kg. A supplement of €30 per day is Applied. Please check the conditions of stay with Pets. See Terms and Conditions
Our hotel offers a 24-hour reception service so you don't have to worry about your arrival at Sercotel Ayala.
Do not worry if you need to work from the hotel, the Sercotel Ayala has a business corner for you to manage during your stay.
Registered Name: SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. CIF: B-63751853 Address: C/ Paris, nº 120, 1ª, C.P. 08036 E-mail: rgpd@sercotel.com
The processing of data is authenticated according to the GRDP (EU) 2016/679 as required for the execution of the contractual relationship, to formalise the reservation of SERCOTEL services and/or products.
The processing of the data contained in your Curriculum Vitae is based on the pre-contractual relationship in which the interested party/candidate is a part and the consent granted.
In the case that SERCOTEL is authorised to send promotional commercial communications via email, the user's consent will be the legitimising factor.
The purpose of collecting and managing your personal data through the registration form is to allow the management of a commercial, financial and administrative relationship with the clients for everything related to the services and accommodation at our hotels.
The purpose of collection or spontaneous mailing of your Curriculum Vitae is to study the various candidates, so that our Human Resources Department can proceed to the selection of the candidates with the ideal profile to be incorporated into the company.
Additionally, the user can authorise SERCOTEL to manage their data for promotions and for marketing, including emailing of commercial communications relating to the mix of products and services that we offer, as well as those related to the hotel sector (travel, gastronomy, leisure, etc.)
Data will be retained during the lifetime of the administrative and/or commercial relationship between the interested party and SERCOTEL. Furthermore, the timescale provided by legislation specifies the minimum period that this data should be kept available.
If the user wishes to exercise their right to suppress or oppose use of the data, their data will be blocked and then destroyed in a way that respects their confidentiality.
Recipients of the data are third parties who are responsible for its management and who provide their services to SERCOTEL, with whom a corresponding agreement has been drawn which guarantees their compliance to RGPD and the appropriate security measures.
Your data can be provided to the rest of the companies within the SERCOTEL GROUP for the correct development or provision of reserved services.
To achieve the perfect development and provision of your services, SERCOTEL may carry out international transfers to SERCOTEL associated hotels or companies within the SERCOTEL GROUP
You can, at any point, exercise your rights of access, correction, deletion, opposition, portability and limit the management as set out in the RGPD (EU) 2016/679, by contacting the address indicated above, or via email to rgpd@sercotel.com
Your request should specify which of these rights you are requesting to be met and your correspondence should be accompanied by a photocopy of your DIN or an equivalent identification document.
If you are not satisfied with exercising your rights, or the way that your rights have been dealt with, you can make a claim to the Spanish Data Protection Agency. Find out more at www.agpd.es
Should our data protection policy need to be amended, due to legislative changes or criteria from the Data Protection Agency, you will be properly informed of any variation which may be necessary to add in order to comply with the law.
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