For us it is very important to receive feedback from our guests, as at the Air Penedes Hotel we believe the opinion of our customers is critical for improving our efforts day by day. We would be delighted to receive your questions, suggestions and ratings.
"Todo ok"
"We loved it. The dogs loved it more. On the motorway exit what could be better."
"Tuvimos una feliz estancia de 2 noches en el hotel; estuvimos muy cómodos y disfrutando de la piscina!! Volveremos!"
"hôtel très fonctionnel, proche de la route et de la mer. la piscine est superbe. le petit déjeuner un peu cher."
"he dormido bien, el desayuno flojo e imposible cenar algo, ni un bocadillo"
"Excellent séjour en famille pratique pour tout emplacement, propreté , personnel"
"Estaría bien poder dar una opción de cenas o comidas, y más teniendo la buena piscina para poder descansar y desconectar"
"Muy buen servicio.Se echa en falta una cocina.Por lo demás,una muy buena experiencia."
"we had work to do in Sitges, but Sitges was full."
"Hotel con habitaciones grandes, aunque precisa de alguna reforma (pintura, etc). La piscina muy bien. El personal muy amable y servicial."
"Las habitaciones y en especial los baños, necesitan una renovación:griferias antiguas y en no muy buen estado, azulejos con marcas de cal, defectos en el parqué del suelo, aire acondicionado ruidoso.El servicio es bueno y el desayuno ben."
"Everything was very comfortable and welcoming!! Especially after a rotten journey in terrible weather!! Thanks to all the staff."
"La recepcionista es una chica muy agradable y muy amable. Un valor seguro."
"Warm, comfortable and spacious room. Helpful staff. Quiet even so close to the autovia.Breakfast could have been a little better. Not many choices. Large group had already had most of the food!! Not replenished after they had finished."
"Muy buena relación calidad-precio y habitaciones cómodas con camas de buen tamaño."
Registered Name: SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. CIF: B-63751853 Address: C/ Paris, nº 120, 1ª, C.P. 08036 E-mail: info@sercotel.com
The processing of data is authenticated according to the GRDP (EU) 2016/679 as required for the execution of the contractual relationship, to formalise the reservation of SERCOTEL services and/or products.
The processing of the data contained in your Curriculum Vitae is based on the pre-contractual relationship in which the interested party/candidate is a part and the consent granted.
In the case that SERCOTEL is authorised to send promotional commercial communications via email, the user's consent will be the legitimising factor.
The purpose of collecting and managing your personal data through the registration form is to allow the management of a commercial, financial and administrative relationship with the clients for everything related to the services and accommodation at our hotels.
The purpose of collection or spontaneous mailing of your Curriculum Vitae is to study the various candidates, so that our Human Resources Department can proceed to the selection of the candidates with the ideal profile to be incorporated into the company.
Additionally, the user can authorise SERCOTEL to manage their data for promotions and for marketing, including emailing of commercial communications relating to the mix of products and services that we offer, as well as those related to the hotel sector (travel, gastronomy, leisure, etc.)
Data will be retained during the lifetime of the administrative and/or commercial relationship between the interested party and SERCOTEL. Furthermore, the timescale provided by legislation specifies the minimum period that this data should be kept available.
If the user wishes to exercise their right to suppress or oppose use of the data, their data will be blocked and then destroyed in a way that respects their confidentiality.
Recipients of the data are third parties who are responsible for its management and who provide their services to SERCOTEL, with whom a corresponding agreement has been drawn which guarantees their compliance to RGPD and the appropriate security measures.< p>
Your data can be provided to the rest of the companies within the SERCOTEL GROUP for the correct development or provision of reserved services.
To achieve the perfect development and provision of your services, SERCOTEL may carry out international transfers to SERCOTEL associated hotels or companies within the SERCOTEL GROUP
You can, at any point, exercise your rights of access, correction, deletion, opposition, portability and limit the management as set out in the RGPD (EU) 2016/679, by contacting the address indicated above, or via email to info@sercotel.com
Your request should specify which of these rights you are requesting to be met and your correspondence should be accompanied by a photocopy of your DIN or an equivalent identification document.
If you are not satisfied with exercising your rights, or the way that your rights have been dealt with, you can make a claim to the Spanish Data Protection Agency. Find out more at www.agpd.es
Should our data protection policy need to be amended, due to legislative changes or criteria from the Data Protection Agency, you will be properly informed of any variation which may be necessary to add in order to comply with the law.
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